OUR SERVICES & FOLLOW UP
OUR KEY FEATURES
« Committed staff & user-friendly technology »
STAFF – Our staff and its main features
Our team is highly committed to delivering appropriate answers, and always rises to the challenge of meeting our customer’s expectations.
We hire staff who are just enthusiastic about what they do!
We all strive to keep improving with every task we carry out.
Our office crew is spread from the Caribbean to Northern Europe in order to answer our customers’ queries and follow them up over several time zones.
« Global implementation, local attention »
OUR SERVICES – Services offered by Flagship Company
Our services based on Zero concern offer:
- Hassle-free management for the Owner
- Maintenance and Repair, stated on a yearly expenses forecast
- Transparency. Full access to our computing management system
- A long-term basis relationship
- Full management package of services available, from a preventive maintenance plan to crew recruitment and training.
FOLLOW UP – Flagship includes several services in its follow up package
A monthly follow up is issued through an executive summary.
This reflects our management dashboard and includes:
- Budget status (gap analysis)
- Purchase status and orders in progress
- Vessel running hours (consumption, equipment efficiency ratios)
- Key Performance Indicators
This executive summary is always fine-tuned in accordance with the Owner’s expectations.
Free access to our management system is available to the Owner, 24/7.
« Great quality at fair rates »